Support
We answer every message personally. Choose the channel that suits you.
1. How to contact us
- E-mail: support@bazi.cards — best for account, payment and data questions. Write from the e-mail address linked to your account so we can verify you.
- Telegram bot: @Bazinterbot — quick questions and delivery of readings.
2. Response time
We reply within 5 business days; most messages are answered within one day. Requests about refunds and personal data are handled within the periods stated in the Refunds & Withdrawal page and the Privacy Policy.
3. What to include
- the e-mail address of your account;
- the order number, if the question concerns a purchase;
- the page or feature concerned and, if possible, a screenshot of the problem;
- your device and browser, if something does not display correctly.
4. Operator
BaZi.cards · operator details: see contact
E-mail: support@bazi.cards · Telegram bot: @Bazinterbot
5. Documents
Contact
Questions about this document or your data:
E-mail: support@bazi.cards
Telegram bot: @Bazinterbot