Support

1. How to contact us

• E-mail: support@bazi.cards — best for account, payment and data questions. Write from the e-mail address linked to your account so we can verify you.
• Telegram bot: @Bazinterbot — quick questions and delivery of readings.

2. Response time

We reply within 5 business days; most messages are answered within one day. Requests about refunds and personal data are handled within the periods stated in the Refunds & Withdrawal page and the Privacy Policy.

3. What to include

• the e-mail address of your account;
• the order number, if the question concerns a purchase;
• the page or feature concerned and, if possible, a screenshot of the problem;
• your device and browser, if something does not display correctly.

4. Operator

5. Documents

• Privacy Policy
• Terms of Service
• Refunds & Withdrawal
• Cookie Policy
• Disclaimer