Terms of Service

1. Parties

The Service is provided by the operator of BaZi.cards (the “Operator”, “we”):

The “User” (“you”) is any natural person who uses the Service. The Service is offered to consumers; if you use it in the course of a business, additional statutory consumer protections may not apply.

2. What the Service is

BaZi.cards is a digital service that calculates a person's chart in the traditional Chinese system of the Four Pillars of Destiny (BaZi, Zi Ping school) from the date, time and place of birth and produces written interpretations of it. The Service includes:

• a free calculation of the chart and a short sample interpretation;
• paid readings — extended written interpretations of the chart, annual forecasts and compatibility analyses, delivered as web pages and files in your account;
• the Oracle — an automated tool that answers questions in the context of your chart;
• an account in which readings and Oracle history are stored.

All content is produced automatically by software, on the basis of a fixed knowledge base of the traditional system, without a human interpreter participating in the individual reading. The Service is an interpretive and educational product; it is not a consultation with a specialist.

3. The Oracle

The Oracle is an automated software tool. Its answers are generated by a program from your chart and the text of your question; no person reads your question or writes the answer. The answers reflect the interpretive tradition of BaZi and may be incomplete, generic or inapplicable to your situation. You use them at your own discretion and remain solely responsible for any decisions you take. The Oracle may be limited in the number of questions per day, may decline questions that fall outside its scope (in particular questions requiring medical, legal or financial advice) and may be temporarily unavailable.

4. Account and eligibility

• You must be at least 18 years old to use the Service.
• You must provide a valid e-mail address and keep your password confidential; you are responsible for everything done under your account.
• You may create only one account for yourself. If you enter the birth data of another person, you confirm that you are entitled to do so.
• You may delete your account at any time in the account settings or by writing to support@bazi.cards.

5. Orders, prices and delivery

• Prices are shown on the site in the currency indicated there and include applicable taxes unless stated otherwise at checkout. The price valid at the moment of ordering applies.
• Payment is made through the payment provider indicated on the payment page. The contract is concluded when the payment is confirmed; we send a confirmation e-mail.
• Paid readings are digital content delivered without a physical medium. Delivery normally takes place immediately after payment, and in any case within 24 hours, by making the reading available in your account and sending a notification e-mail.
• If a reading cannot be generated (for example, because of a technical fault or incomplete birth data), we will contact you, fix the problem or refund the payment in full.
• Some features may be temporarily unavailable in a given language or region; in such cases they are not offered for purchase.

6. Right of withdrawal

Consumers in the European Union, the European Economic Area and the United Kingdom have a statutory right to withdraw from a distance contract within 14 days. Because a reading is digital content that is delivered immediately, we ask you before payment to expressly agree that delivery begins at once and to acknowledge that you thereby lose the right of withdrawal once delivery has begun (Article 16(m) of Directive 2011/83/EU and the corresponding UK rules). Details, the exceptions that always apply and the withdrawal form are set out on the Refunds & Withdrawal page.

7. No guarantee of outcomes

Readings and Oracle answers are interpretations within a traditional symbolic system. They are offered for reflection, self-knowledge and entertainment. We do not guarantee that any event described will or will not occur, that the interpretation is accurate for you, or that following it will produce any result. The Service is not medical, psychological, legal, financial or investment advice and does not replace consultation with a qualified professional. See the Disclaimer.

8. Acceptable use

You agree not to:

• use the Service for any unlawful purpose or to harm another person;
• attempt to gain unauthorised access to the Service, its servers or other users' accounts;
• scrape, copy or bulk-download content, or use automated tools to query the Oracle;
• resell readings or present them as your own professional service without our written permission;
• enter another person's birth data without being entitled to do so.

We may suspend or close an account that breaches these Terms, after notice where reasonably possible.

9. Intellectual property

The software, knowledge base, texts, design and the way interpretations are structured are protected by copyright and belong to the Operator or its licensors. Readings generated for you are licensed to you for personal, non-commercial use: you may read, download, print and share them privately, but not publish or resell them as a product. The names of the traditional system and its concepts are not claimed as our property.

10. Liability

We are liable without limitation for intent, gross negligence, injury to life, body or health, and under mandatory consumer protection law. In all other cases our liability is limited to the amount you paid for the affected reading in the 12 months preceding the claim, and we are not liable for indirect or consequential loss, lost profit or decisions you take on the basis of an interpretation. Nothing in these Terms limits rights that cannot be limited under the law applicable to you.

11. Availability and changes to the Service

We aim to keep the Service available around the clock but do not guarantee uninterrupted operation; maintenance, updates and events beyond our control may cause interruptions. We may improve, change or discontinue features; purchased readings remain available in your account for at least 12 months after purchase and can be downloaded.

12. Termination

You may stop using the Service and delete your account at any time. We may terminate the contract with 30 days' notice by e-mail, or immediately in case of a material breach of these Terms. On termination, sections 7, 9, 10 and 13 remain in force.

13. Governing law and disputes

These Terms are governed by the law of the country in which the operator of the service is established (the operator's registered details will be published in this document once finalised). If you are a consumer, you additionally enjoy the protection of the mandatory provisions of the law of the country in which you habitually reside, and you may bring proceedings before the courts of that country. We prefer to solve disagreements directly: write to support@bazi.cards and we will answer within 5 business days. We are not obliged and do not undertake to participate in dispute resolution proceedings before a consumer arbitration board.

14. Changes to the Terms

We may amend these Terms for good reason — for example, when the law, the payment provider or the Service changes. Registered users are informed by e-mail at least 14 days before a material change takes effect; if you do not agree, you may terminate the contract before that date. The current version is always published here with its date.